Event Title

Tourism Capacity Building Market Growth in Albania. Efforts for Quality

Session

Management, Business and Economics

Description

In this paper the goal of the research on the local capacity development service environment and the tourism value chains is to define the current state of the supply and demand of and for semi-professional and professional services in the tourism sector and related capacity development service environment.

This study refers to the market of service providers in tourism sector, its actual development in Albania with refer to the size, actors and factors that affect its development, its importance in the development of tourism sector in Albania, etc. In this study are included the most important market actors which operate in the tourism sector in Albania and also sustain this activity. They are divided in two major groups: clients of the capacity building (CB) services offered and service providers (SP) of these services.

Methodology is best described as a comprehensive market survey included Interviews with both parties, clients and service provider according to the supposed market size. There have been 152 interviews in total, from which 77 on the client party and 75 on the provider party. These number include also interviews from local government, which in turn, is compound by local government leaders and managers as clients or purchasers of SP as well as semi-professionals who operate through tourism offices. The number of interviews in local and central government is 24 in total.

Geographical coverage of the study includes the most resourced areas for developing different types of tourism, as well as most developed areas regarding the tourism sector: Vlora, Durres, Tirana, Saranda, Berat, Gjirokaster, Pogradec and Korca.

Keywords:

Capacity building, tourism, quality

Session Chair

Edmond Hajrizi

Session Co-Chair

Armend Muja

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-437-54-7

Location

Durres, Albania

Start Date

28-10-2017 9:00 AM

End Date

28-10-2017 10:30 AM

DOI

10.33107/ubt-ic.2017.276

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Oct 28th, 9:00 AM Oct 28th, 10:30 AM

Tourism Capacity Building Market Growth in Albania. Efforts for Quality

Durres, Albania

In this paper the goal of the research on the local capacity development service environment and the tourism value chains is to define the current state of the supply and demand of and for semi-professional and professional services in the tourism sector and related capacity development service environment.

This study refers to the market of service providers in tourism sector, its actual development in Albania with refer to the size, actors and factors that affect its development, its importance in the development of tourism sector in Albania, etc. In this study are included the most important market actors which operate in the tourism sector in Albania and also sustain this activity. They are divided in two major groups: clients of the capacity building (CB) services offered and service providers (SP) of these services.

Methodology is best described as a comprehensive market survey included Interviews with both parties, clients and service provider according to the supposed market size. There have been 152 interviews in total, from which 77 on the client party and 75 on the provider party. These number include also interviews from local government, which in turn, is compound by local government leaders and managers as clients or purchasers of SP as well as semi-professionals who operate through tourism offices. The number of interviews in local and central government is 24 in total.

Geographical coverage of the study includes the most resourced areas for developing different types of tourism, as well as most developed areas regarding the tourism sector: Vlora, Durres, Tirana, Saranda, Berat, Gjirokaster, Pogradec and Korca.