Event Title

The Current Situation of Digital Transformation Process in Higher Education Institutions (HEI): The case of Kosovo

Session

Information Systems and Security

Description

This research investigates the current situation of higher education organizations in relation to their digital transformation process. The study goal focuses on comparison of undertaken measures and the challenges faced by higher education institutions concerned with the digital transformation of their processes. The particular emphasis is placed on the level of use and utilization of digital technologies during the teaching process as well as administrative activities that enable advanced communication between institutions, students, academic and administrative staff, and other internal and external networking processes. One of the challenges emerged evident within the HEI is the increased information digitization, i.e., transforming the current practice of working processes, respectively the conversion of physical documents to digital ones. The research results show significant difference of particular interest in the use of digital technologies in the HEI. From a comparison of the situation of Kosovo HEI, with a research conducted related to developed countries, the evidence is found concerned with the qualitative and quantitative change in the level of digital technologies use in the academic process. The main enabling technologies of digital transformation such as Artificial Intelligence, Cloud technologies, Internet of Things, are compared and ranked based on the findings from the best practices derived from the literature. The same ranking is conducted in the Kosova HEI. The synthesis of two comparisons provides with the final results of this research.

Keywords:

digitalization, technology, digital, artificial intelligence, cloud, IoT

Session Chair

Patrik Elm

Session Co-Chair

Blerton Abazi

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-437-69-1

Location

Pristina, Kosovo

Start Date

27-10-2018 10:45 AM

End Date

27-10-2018 12:15 PM

DOI

10.33107/ubt-ic.2018.209

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Oct 27th, 10:45 AM Oct 27th, 12:15 PM

The Current Situation of Digital Transformation Process in Higher Education Institutions (HEI): The case of Kosovo

Pristina, Kosovo

This research investigates the current situation of higher education organizations in relation to their digital transformation process. The study goal focuses on comparison of undertaken measures and the challenges faced by higher education institutions concerned with the digital transformation of their processes. The particular emphasis is placed on the level of use and utilization of digital technologies during the teaching process as well as administrative activities that enable advanced communication between institutions, students, academic and administrative staff, and other internal and external networking processes. One of the challenges emerged evident within the HEI is the increased information digitization, i.e., transforming the current practice of working processes, respectively the conversion of physical documents to digital ones. The research results show significant difference of particular interest in the use of digital technologies in the HEI. From a comparison of the situation of Kosovo HEI, with a research conducted related to developed countries, the evidence is found concerned with the qualitative and quantitative change in the level of digital technologies use in the academic process. The main enabling technologies of digital transformation such as Artificial Intelligence, Cloud technologies, Internet of Things, are compared and ranked based on the findings from the best practices derived from the literature. The same ranking is conducted in the Kosova HEI. The synthesis of two comparisons provides with the final results of this research.