Event Title

STRESS LEVEL AND BURN-OUT AMONG PRIZREN MENTAL HEALTH PROFESSIONALS

Session

Medicine and Nursing

Description

Work stress as well as burnout have been found in different occupations at different levels. Maslach Burnout Inventory Questionnaires and Self-Report Form of Job Satisfaction were used to investigate the level of stress and burn-out in mental health professionals in Prizren and at the same time their possible causes of stress and burn-out. Participants in the research were (N = 24, Mage = 41.19, SD = 8.03), respondents of both sexes, dominated by female respondents with 16 respondents or 66.7%. High stress level resulted in 66.7% of the sample; emotional exhaustion at 16.7%; depersonalization at 37.5%and 100% resulted in a low level of personal accomplishement. Inadequate payment, lack of security / threats, physical conditions of work, lack of respect by the supervisor (s), lack of gratitude from others for the work done, good rapport with work colleagues etc. are found to be factors with higher levels of stress.This research will contribute, both theoretically and practically, by raising awareness of health institutions in the process of their function, maintaining the health of employees and to improve the quality of services, as well as being useful to managers and leaders of these institutions to identify the impact of stressors on their employees.

Keywords:

Stress, Burn-out, Causes of Stress, Mental Health, Prizren.

Session Chair

Syheda Latifi Hoxha

Session Co-Chair

Shqiptar Demaçi

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-19-2

Location

Pristina, Kosovo

Start Date

26-10-2019 3:30 PM

End Date

26-10-2019 5:00 PM

DOI

10.33107/ubt-ic.2019.316

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Oct 26th, 3:30 PM Oct 26th, 5:00 PM

STRESS LEVEL AND BURN-OUT AMONG PRIZREN MENTAL HEALTH PROFESSIONALS

Pristina, Kosovo

Work stress as well as burnout have been found in different occupations at different levels. Maslach Burnout Inventory Questionnaires and Self-Report Form of Job Satisfaction were used to investigate the level of stress and burn-out in mental health professionals in Prizren and at the same time their possible causes of stress and burn-out. Participants in the research were (N = 24, Mage = 41.19, SD = 8.03), respondents of both sexes, dominated by female respondents with 16 respondents or 66.7%. High stress level resulted in 66.7% of the sample; emotional exhaustion at 16.7%; depersonalization at 37.5%and 100% resulted in a low level of personal accomplishement. Inadequate payment, lack of security / threats, physical conditions of work, lack of respect by the supervisor (s), lack of gratitude from others for the work done, good rapport with work colleagues etc. are found to be factors with higher levels of stress.This research will contribute, both theoretically and practically, by raising awareness of health institutions in the process of their function, maintaining the health of employees and to improve the quality of services, as well as being useful to managers and leaders of these institutions to identify the impact of stressors on their employees.