Event Title

Innovative Approaches in Health Care: Observational Study at an Elderly Care Unit in Japan

Session

Information Systems and Security

Description

This study attempts to capture a holistic view of the phenomenon of ageing and what kind of impact information and communication technologies can have on the quality of life in ageing society, with special focus on health care. The systemic view recognizes the different perspectives of patients, front line care providers and the health care organization. The ultimate goal is to scrutinize the value co-creation opportunities as well as the challenges and risks when innovative technology is implemented in a complex service ecosystem. The empirical material is collected through an observational study at an elderly care unit in Tokyo, Japan, where robots are used in order to facilitate different kinds of social interaction among the elderly patients. In this context, it is highly relevant to discuss what kind of innovations can be considered as both desirable and feasible – and how the decisions can best be guided by different perspectives

Keywords:

Ageing society, Information and communication technology, Health care innovation, Systems thinking, Value co-creation, Safety and Security

Session Chair

Sarfraz Iqbal

Session Co-Chair

Bejtush Ademi

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-19-2

Location

Pristina, Kosovo

Start Date

26-10-2019 11:00 AM

End Date

26-10-2019 12:30 PM

DOI

10.33107/ubt-ic.2019.81

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Oct 26th, 11:00 AM Oct 26th, 12:30 PM

Innovative Approaches in Health Care: Observational Study at an Elderly Care Unit in Japan

Pristina, Kosovo

This study attempts to capture a holistic view of the phenomenon of ageing and what kind of impact information and communication technologies can have on the quality of life in ageing society, with special focus on health care. The systemic view recognizes the different perspectives of patients, front line care providers and the health care organization. The ultimate goal is to scrutinize the value co-creation opportunities as well as the challenges and risks when innovative technology is implemented in a complex service ecosystem. The empirical material is collected through an observational study at an elderly care unit in Tokyo, Japan, where robots are used in order to facilitate different kinds of social interaction among the elderly patients. In this context, it is highly relevant to discuss what kind of innovations can be considered as both desirable and feasible – and how the decisions can best be guided by different perspectives