Session

Management, Business and Economics

Description

Human resource is an inseparable asset and very important for the functioning of the organization. While it has such great value, the challenges for its management are inevitable. This paper aims to assess what are the key challenges faced by managers in the sector banking in human resource management. To conduct this research I used primary and secondary data. Part of the research was the National Commercial Bank (BKT) and NLB Banka, where the questionnaire was distributed to 60 managers of various departments within the bank regarding human resource

management. I analyzed the extracted data and then through the software application for statistical analysis SPSS (IBM Analytics) I extracted the results. While as secondary data I used sources from the Internet and various books. The research has proven that good management against challenges has resulted in success.Starting from the performance measurement which we have seen affecting employee success, training leads to weight in easier human resource management, motivation through pay results in greater productivity at work and diversity has influenced easier employee solutions. The limitation of this paper is that the questionnaire had difficulties in distribution, as it is the time of the COVID-19 pandemic and the meetings were more limited. This study will be of practical importance in the easier approach of problems in human resource management and motivation Theirs. Challenges in human resource management were first identified. We then analyzed the relationship that each challenge has with the success and productivity of human resources in the company.

Keywords:

Human Resource, Management Challenges

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-47-5

Location

UBT Kampus, Lipjan

Start Date

30-10-2021 12:00 AM

End Date

30-10-2021 12:00 AM

DOI

10.33107/ubt-ic.2021.544

Included in

Business Commons

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Oct 30th, 12:00 AM Oct 30th, 12:00 AM

Challenges in human resource management (Case study BKT and NLB Bank)

UBT Kampus, Lipjan

Human resource is an inseparable asset and very important for the functioning of the organization. While it has such great value, the challenges for its management are inevitable. This paper aims to assess what are the key challenges faced by managers in the sector banking in human resource management. To conduct this research I used primary and secondary data. Part of the research was the National Commercial Bank (BKT) and NLB Banka, where the questionnaire was distributed to 60 managers of various departments within the bank regarding human resource

management. I analyzed the extracted data and then through the software application for statistical analysis SPSS (IBM Analytics) I extracted the results. While as secondary data I used sources from the Internet and various books. The research has proven that good management against challenges has resulted in success.Starting from the performance measurement which we have seen affecting employee success, training leads to weight in easier human resource management, motivation through pay results in greater productivity at work and diversity has influenced easier employee solutions. The limitation of this paper is that the questionnaire had difficulties in distribution, as it is the time of the COVID-19 pandemic and the meetings were more limited. This study will be of practical importance in the easier approach of problems in human resource management and motivation Theirs. Challenges in human resource management were first identified. We then analyzed the relationship that each challenge has with the success and productivity of human resources in the company.