Session

Information Systems and Security

Description

Businesses, shareholders and all other interested parties (Custom, Tax Administration and Customers) require just in time information regarding profit, price, stock and support. Businesses have responded to those requests with implementation of IT (Information Technology) infrastructure, but implementation of advanced IT system infrastructure has created cost for shareholder and there was immediate need to recruit and to train existing staff. With this step, management focus was oriented in non-strategic processes, and for the implementation and managing of those processes, the management did not have necessary skills, due to this reason many companies in US, Europe and Asia have started to outsource those processes. Regarding process of outsourcing Glassman (2010) concludes, “outsourcing of non-strategic processes eliminates a distraction, enabling management to focus its distinctive capabilities on areas critical to its strategic success” (p.1).

Keywords:

IT, Shareholders, Outsourcing

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-14-7

First Page

210

Last Page

212

Location

Durres, Albania

Start Date

7-11-2015 9:00 AM

End Date

7-11-2015 5:00 PM

DOI

10.33107/ubt-ic.2015.112

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Nov 7th, 9:00 AM Nov 7th, 5:00 PM

IT Outsourcing

Durres, Albania

Businesses, shareholders and all other interested parties (Custom, Tax Administration and Customers) require just in time information regarding profit, price, stock and support. Businesses have responded to those requests with implementation of IT (Information Technology) infrastructure, but implementation of advanced IT system infrastructure has created cost for shareholder and there was immediate need to recruit and to train existing staff. With this step, management focus was oriented in non-strategic processes, and for the implementation and managing of those processes, the management did not have necessary skills, due to this reason many companies in US, Europe and Asia have started to outsource those processes. Regarding process of outsourcing Glassman (2010) concludes, “outsourcing of non-strategic processes eliminates a distraction, enabling management to focus its distinctive capabilities on areas critical to its strategic success” (p.1).