Event Title

Managing conflicts in small and medium enterprises in the municipality of Tetovo

Session

Management, Business and Economics

Description

The implementation of strategy plays a crucial role in a firm’s successful achievement. However, there exist cases when the strategy cannot be applied. This happens for different reasons, including the conflict. An organization is successful when it applies its strategy in favorable and unfavorable conditions as well as in cases when it faces the conflicts that happen inside of it. When the conflict appears, we should know about the methods, the way of access and conflict management. This paper deals with conflict as a negative/positive phenomenon that appears inside a firm, types of conflicts, the way of access to it, causes that impact the achievement of the conflict and the ways of managing it, from the manager, as the person with the biggest responsibility and the main role inside the firm. When the conflict appears, we should be aware of the methods, the way of access and conflict management in general.

Keywords:

Conflict, Management, Strategy

Session Chair

Besnik Skenderi

Session Co-Chair

Mirjeta Domniku

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-437-69-1

Location

Pristina, Kosovo

Start Date

27-10-2018 3:15 PM

End Date

27-10-2018 4:45 PM

DOI

10.33107/ubt-ic.2018.303

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Oct 27th, 3:15 PM Oct 27th, 4:45 PM

Managing conflicts in small and medium enterprises in the municipality of Tetovo

Pristina, Kosovo

The implementation of strategy plays a crucial role in a firm’s successful achievement. However, there exist cases when the strategy cannot be applied. This happens for different reasons, including the conflict. An organization is successful when it applies its strategy in favorable and unfavorable conditions as well as in cases when it faces the conflicts that happen inside of it. When the conflict appears, we should know about the methods, the way of access and conflict management. This paper deals with conflict as a negative/positive phenomenon that appears inside a firm, types of conflicts, the way of access to it, causes that impact the achievement of the conflict and the ways of managing it, from the manager, as the person with the biggest responsibility and the main role inside the firm. When the conflict appears, we should be aware of the methods, the way of access and conflict management in general.