Session

Management, Business and Economics

Description

Executives are spending time and effort to create working culture where employees are willing to cooperate and cooperation should be in a line with corporate mission, vision and within corporate strategy. In addition according to Gratton, (2007), “This willingness to cooperate was crucial to the second element, the capacity of people to work with others outside their boundaries” (p. 8). When employees are willing to cooperate and to contribute beyond their administrative boundaries they are triggering problem solving and innovation. Academic literature, offers two approaches for increasing productivity and cooperation within teams and team members. Gratton (2007) discusses Hot Spots that are places and times where cooperation flourishes, while Niven (2002), discusses balanced scorecards as tool “to assists organizations in overcoming two key issues: effective organizational performance measurement and implementing strategy” (p. 3). This paper discusses Grattons and Nivens approaches and author had provided conclusions and recommendations. In addition, for this paper, academic journals from EBSCO database were used.

Keywords:

Hot Spots, Balanced Scorecards, Performance

Session Chair

Naim Preniqi

Session Co-Chair

Muhamet Gërvalla

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-437-96-7

First Page

168

Last Page

172

Location

Lipjan, Kosovo

Start Date

31-10-2020 10:45 AM

End Date

31-10-2020 12:15 PM

DOI

10.33107/ubt-ic.2020.279

Included in

Business Commons

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Oct 31st, 10:45 AM Oct 31st, 12:15 PM

Hot Spots or Balanced Score Cards?

Lipjan, Kosovo

Executives are spending time and effort to create working culture where employees are willing to cooperate and cooperation should be in a line with corporate mission, vision and within corporate strategy. In addition according to Gratton, (2007), “This willingness to cooperate was crucial to the second element, the capacity of people to work with others outside their boundaries” (p. 8). When employees are willing to cooperate and to contribute beyond their administrative boundaries they are triggering problem solving and innovation. Academic literature, offers two approaches for increasing productivity and cooperation within teams and team members. Gratton (2007) discusses Hot Spots that are places and times where cooperation flourishes, while Niven (2002), discusses balanced scorecards as tool “to assists organizations in overcoming two key issues: effective organizational performance measurement and implementing strategy” (p. 3). This paper discusses Grattons and Nivens approaches and author had provided conclusions and recommendations. In addition, for this paper, academic journals from EBSCO database were used.