Sales and Consumer Behavior

Session

Management, Business and Economics

Description

Knowing the role and importance of the profession of sales in the field of doing business and seeing that such a profession in our country is not given enough role and importance, we decided to do a study of this issue. The paper will be dealt with in two aspects: theoretical and practical. We were interested to know the seller-consumer reports as well as the seller-employer reports. Regarding the relationships between sellers and buyers, we were interested in how satisfied the customers are with the services of the sellers and how professional the sellers are in providing these services. While in the seller-employer relations we were interested to know how much an employer is aware of the role and importance of the seller's profession in our country.

Session Chair

Hasan Metin

Session Co-Chair

Nehat Dobratiqi

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-437-96-7

Location

Lipjan, Kosovo

Start Date

31-10-2020 10:45 AM

End Date

31-10-2020 12:15 PM

DOI

10.33107/ubt-ic.2020.335

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Oct 31st, 10:45 AM Oct 31st, 12:15 PM

Sales and Consumer Behavior

Lipjan, Kosovo

Knowing the role and importance of the profession of sales in the field of doing business and seeing that such a profession in our country is not given enough role and importance, we decided to do a study of this issue. The paper will be dealt with in two aspects: theoretical and practical. We were interested to know the seller-consumer reports as well as the seller-employer reports. Regarding the relationships between sellers and buyers, we were interested in how satisfied the customers are with the services of the sellers and how professional the sellers are in providing these services. While in the seller-employer relations we were interested to know how much an employer is aware of the role and importance of the seller's profession in our country.