The Challenges of Information Systems in Uncertain Times: Managing in Extreme Ambiguity During the Period of Covid-19

Session

Information Systems and Security

Description

The purpose of this research is to analyze and raise the debate about the role and importance of information systems during uncertain times, specifically during the Covid-19 pandemic period. Information Systems (IS) implied as sociotechnical systems are supposed to support and enable the collection and analysis of data, the creation and distribution of information in an effective and efficient way. In safe circumstances this process takes place together with many challenges and difficulties such as lack of information systems management strategy, high rate of project failures in information systems, implementation difficulties of emerging digital technologies, change management issues, etc. When it comes to manage information systems during uncertain times, we suppose that difficulties and challenges increase exponentially and can substantially affect the designed functions of information systems. Another supposition is set up to discuss the accurate role and importance of IS during the extreme uncertain period of the Covid-19.

Keywords:

Information Systems, Extreme Uncertainty, Covid19, Digital technology, Business processes

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-47-5

Location

UBT Kampus,Lipjan

Start Date

30-10-2021 12:00 AM

End Date

30-10-2021 12:00 AM

DOI

10.33107/ubt-ic.2021.113

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Oct 30th, 12:00 AM Oct 30th, 12:00 AM

The Challenges of Information Systems in Uncertain Times: Managing in Extreme Ambiguity During the Period of Covid-19

UBT Kampus,Lipjan

The purpose of this research is to analyze and raise the debate about the role and importance of information systems during uncertain times, specifically during the Covid-19 pandemic period. Information Systems (IS) implied as sociotechnical systems are supposed to support and enable the collection and analysis of data, the creation and distribution of information in an effective and efficient way. In safe circumstances this process takes place together with many challenges and difficulties such as lack of information systems management strategy, high rate of project failures in information systems, implementation difficulties of emerging digital technologies, change management issues, etc. When it comes to manage information systems during uncertain times, we suppose that difficulties and challenges increase exponentially and can substantially affect the designed functions of information systems. Another supposition is set up to discuss the accurate role and importance of IS during the extreme uncertain period of the Covid-19.