ERP benefits in retail industry

Session

Information Systems

Description

ERP benefits in different industries are well known world-wide. Since the demands and trends are changing very often, most of the sectors have very high flexibility in changing management. But the more complex the sector is, and more people are involved in daily business, changes are very difficult, the implementation period is longer and it cost more.

With this paper, we will investigate and present the results from our research in leading Retail Company in Republic of Kosovo.

The aim of the paper is to present the main benefits, categorized, that not only management but also lowest company positions need to understand which will let them focus more in strategic direction, rather than daily business, because of processes automation.

Based on preliminary results, retail business must investing in sophisticated ERP systems in order to reduce the operational cycle and to focus more in store-service, reduce the cost in long term, invest in professional staff and increase brand awareness.

Keywords:

ERP, benefits, next generation, retail

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-50-5

Location

UBT Kampus, Lipjan

Start Date

29-10-2022 12:00 AM

End Date

30-10-2022 12:00 AM

DOI

10.33107/ubt-ic.2022.110

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Oct 29th, 12:00 AM Oct 30th, 12:00 AM

ERP benefits in retail industry

UBT Kampus, Lipjan

ERP benefits in different industries are well known world-wide. Since the demands and trends are changing very often, most of the sectors have very high flexibility in changing management. But the more complex the sector is, and more people are involved in daily business, changes are very difficult, the implementation period is longer and it cost more.

With this paper, we will investigate and present the results from our research in leading Retail Company in Republic of Kosovo.

The aim of the paper is to present the main benefits, categorized, that not only management but also lowest company positions need to understand which will let them focus more in strategic direction, rather than daily business, because of processes automation.

Based on preliminary results, retail business must investing in sophisticated ERP systems in order to reduce the operational cycle and to focus more in store-service, reduce the cost in long term, invest in professional staff and increase brand awareness.