The role of technology during the pandemic - case study workers of the health and education sector in Kosovo
Session
Management, Business and Economics
Description
Purpose: The importance of technology in our lives is becoming greater every day, thus turning into something necessary for normal functioning in every activity. The pandemic and social distancing have affected all spheres of society, especially education and health. When everything stopped working properly, the entire burden fell on learning development and medical check-ups. The purpose of this work is to analyze how much information systems have been used by these two sectors, how much they think it has been effective and whether age has influenced the access of these used systems as a limitation. Design/methodology/approach: This paper uses data extracted from a questionnaire which was addressed to 30 respondents from the health and education sector. The extracted data was analyzed through the software application for statistical analysis SPSS (IBM Analytics) doing so comparisons between sectors and highlighting the role of technology during the pandemic in the aforementioned sectors. Findings: From the research, we have seen that the use of information systems during the pandemic has been very effective, making many activities easier to carry out, especially in the education and health sectors. We have also seen that older employees have had hardly use technology as a tool to perform their tasks. Limitations/Implications of the research: The limitation of this paper is related to the fact that the questionnaire was distributed during the pandemic and that most of the older staff were not present in the workplace. I consider that after the end of the pandemic and the total return to normality, the importance and role of information systems will be seen even better. Originality/Value: This study will be of practical importance to see how challenges are overcome through technology, when everything else is limited and beyond human control.
Keywords:
Information systems, Health, Education
Proceedings Editor
Edmond Hajrizi
ISBN
978-9951-550-50-5
Location
UBT Kampus, Lipjan
Start Date
29-10-2022 12:00 AM
End Date
30-10-2022 12:00 AM
DOI
10.33107/ubt-ic.2022.399
Recommended Citation
Mullhaxha, Bardha, "The role of technology during the pandemic - case study workers of the health and education sector in Kosovo" (2022). UBT International Conference. 408.
https://knowledgecenter.ubt-uni.net/conference/2022/all-events/408
The role of technology during the pandemic - case study workers of the health and education sector in Kosovo
UBT Kampus, Lipjan
Purpose: The importance of technology in our lives is becoming greater every day, thus turning into something necessary for normal functioning in every activity. The pandemic and social distancing have affected all spheres of society, especially education and health. When everything stopped working properly, the entire burden fell on learning development and medical check-ups. The purpose of this work is to analyze how much information systems have been used by these two sectors, how much they think it has been effective and whether age has influenced the access of these used systems as a limitation. Design/methodology/approach: This paper uses data extracted from a questionnaire which was addressed to 30 respondents from the health and education sector. The extracted data was analyzed through the software application for statistical analysis SPSS (IBM Analytics) doing so comparisons between sectors and highlighting the role of technology during the pandemic in the aforementioned sectors. Findings: From the research, we have seen that the use of information systems during the pandemic has been very effective, making many activities easier to carry out, especially in the education and health sectors. We have also seen that older employees have had hardly use technology as a tool to perform their tasks. Limitations/Implications of the research: The limitation of this paper is related to the fact that the questionnaire was distributed during the pandemic and that most of the older staff were not present in the workplace. I consider that after the end of the pandemic and the total return to normality, the importance and role of information systems will be seen even better. Originality/Value: This study will be of practical importance to see how challenges are overcome through technology, when everything else is limited and beyond human control.