Case Management System

Session

Computer Science and Communication Engineering

Description

The way cases are being managed is a very complicated topic and at the same time, there is a huge need for reformation in different segments of it. Research like this was made to find weaknesses, problems, gaps, and every other anomaly in the current form of investigation. The main idea of this project is to provide a digital system that offers a comprehensive solution to manage cases from the moment they happen until they are completely closed. The system developed in this project aims to offer a platform through which grows effectiveness of cooperation and collaboration between every official person included in the investigation cast. By providing a better organization of cases, conveyance of their status in real time, also an opportunity that the responsible person can assign tasks so the process flows as it should, this system will have an extraordinarily positive impact in this field. The development of this system utilizes various technologies, including ReactJs for the front-end, .NET for the back-end, and Microsoft SQL Server for the database. With this stack of technologies, you can ensure a system with good performance, fast, and safe. The results achieved after the development of the Case Management System fully align with user requirements, ensuring the best possible user experience and efficient organization.

Keywords:

system, case management, digitalization, user experience, good organization

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-95-6

Location

UBT Lipjan, Kosovo

Start Date

28-10-2023 8:00 AM

End Date

29-10-2023 6:00 PM

DOI

10.33107/ubt-ic.2023.281

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Oct 28th, 8:00 AM Oct 29th, 6:00 PM

Case Management System

UBT Lipjan, Kosovo

The way cases are being managed is a very complicated topic and at the same time, there is a huge need for reformation in different segments of it. Research like this was made to find weaknesses, problems, gaps, and every other anomaly in the current form of investigation. The main idea of this project is to provide a digital system that offers a comprehensive solution to manage cases from the moment they happen until they are completely closed. The system developed in this project aims to offer a platform through which grows effectiveness of cooperation and collaboration between every official person included in the investigation cast. By providing a better organization of cases, conveyance of their status in real time, also an opportunity that the responsible person can assign tasks so the process flows as it should, this system will have an extraordinarily positive impact in this field. The development of this system utilizes various technologies, including ReactJs for the front-end, .NET for the back-end, and Microsoft SQL Server for the database. With this stack of technologies, you can ensure a system with good performance, fast, and safe. The results achieved after the development of the Case Management System fully align with user requirements, ensuring the best possible user experience and efficient organization.