Decision Support Systems in IT Project Management
Session
Information Systems and Security
Description
This research study analyzes the use of Decision Support Systems (DSS) in project management in the Information Technology (IT) sector. Project managers, whether the project is in the field of information technology or not, face the challenge of making important decisions that affect the success of their projects and organizations. DSS offers advantages such as improved accuracy, increased speed, flexibility, objectivity, improved collaboration, and enhanced transparency, helping managers make more informed decisions.
The methodology of this research uses a quantitative and qualitative approach and includes theoretical analysis, systematic literature review, and comparative methods. The main goal is to understand how often DSSs are used in project management in IT/Software Development, which DSSs are used more often, and their impact on the decision-making process.
Through a case example, the study explains how an IT project manager used a spreadsheet-based DSS to select a database management system for a software application. The use of DSS has helped in making an informed decision and reduced the time and effort of manual data analysis.
Also, this study points out that DSS is not a one-size-fits-all solution for every project, but must be carefully tailored to meet the needs and goals of a given project. In the end, the help of a DSS in managing IT projects is valuable, but managers must remain cautious and use DSS in their particular context to ensure the success of their projects. This study aims to improve our understanding of the role of DSS in IT project management and provide practical guidance for project managers in this field.
Keywords:
Decision Support System (DSS), Project Management, Information Technology (IT), Decision Making, Data Analysis.
Proceedings Editor
Edmond Hajrizi
ISBN
978-9951-550-95-6
Location
UBT Lipjan, Kosovo
Start Date
28-10-2023 8:00 AM
End Date
29-10-2023 6:00 PM
DOI
10.33107/ubt-ic.2023.76
Recommended Citation
Zenelaj, Almira and Zuzaku, Agim, "Decision Support Systems in IT Project Management" (2023). UBT International Conference. 8.
https://knowledgecenter.ubt-uni.net/conference/IC/IS/8
Decision Support Systems in IT Project Management
UBT Lipjan, Kosovo
This research study analyzes the use of Decision Support Systems (DSS) in project management in the Information Technology (IT) sector. Project managers, whether the project is in the field of information technology or not, face the challenge of making important decisions that affect the success of their projects and organizations. DSS offers advantages such as improved accuracy, increased speed, flexibility, objectivity, improved collaboration, and enhanced transparency, helping managers make more informed decisions.
The methodology of this research uses a quantitative and qualitative approach and includes theoretical analysis, systematic literature review, and comparative methods. The main goal is to understand how often DSSs are used in project management in IT/Software Development, which DSSs are used more often, and their impact on the decision-making process.
Through a case example, the study explains how an IT project manager used a spreadsheet-based DSS to select a database management system for a software application. The use of DSS has helped in making an informed decision and reduced the time and effort of manual data analysis.
Also, this study points out that DSS is not a one-size-fits-all solution for every project, but must be carefully tailored to meet the needs and goals of a given project. In the end, the help of a DSS in managing IT projects is valuable, but managers must remain cautious and use DSS in their particular context to ensure the success of their projects. This study aims to improve our understanding of the role of DSS in IT project management and provide practical guidance for project managers in this field.