The Impact of IT Investments on the Performance of Largest Middle East Banks
Session
Management, Business and Economics
Description
IT investments lately have taken major role in Middle East banks. Hence, this study is adding to the discussion of impact of IT to the financial performance of ten largest Middle East banks, covering the period 2011-2021. The main source of the data is from annual reports of each bank. The study uses CAMELS model as dependent variable, whereas IT investments like Automated Teller Machine (ATM), Mobile Banking (MB), Internet Banking (IB), Point of Sale Terminals (POS) and Telephone Banking (TB) are the independent variables. The findings of the study show that the use of ATM, POS and TB has significant impact on financial performance of banks. Hence, the use of MB, IB does not have significant impact on financial performance of Middle East banks. The study concludes with recommendations for future studies.
Keywords:
IT, Bank Performance, CAMELS, Middle East
Proceedings Editor
Edmond Hajrizi
ISBN
978-9951-550-95-6
Location
UBT Lipjan, Kosovo
Start Date
28-10-2023 8:00 AM
End Date
29-10-2023 6:00 PM
DOI
10.33107/ubt-ic.2023.183
Recommended Citation
Mahboub, Rasha and Imeri, Amir, "The Impact of IT Investments on the Performance of Largest Middle East Banks" (2023). UBT International Conference. 38.
https://knowledgecenter.ubt-uni.net/conference/IC/MBE/38
The Impact of IT Investments on the Performance of Largest Middle East Banks
UBT Lipjan, Kosovo
IT investments lately have taken major role in Middle East banks. Hence, this study is adding to the discussion of impact of IT to the financial performance of ten largest Middle East banks, covering the period 2011-2021. The main source of the data is from annual reports of each bank. The study uses CAMELS model as dependent variable, whereas IT investments like Automated Teller Machine (ATM), Mobile Banking (MB), Internet Banking (IB), Point of Sale Terminals (POS) and Telephone Banking (TB) are the independent variables. The findings of the study show that the use of ATM, POS and TB has significant impact on financial performance of banks. Hence, the use of MB, IB does not have significant impact on financial performance of Middle East banks. The study concludes with recommendations for future studies.