Digitalization of Business Sales Process

Session

Management, Business and Economics

Description

This research work aims to analyze and expand on the topic of digitalization in the business sales process, with a specific focus on the impact of this technological change on business performance. In a time where information and communication technology is constantly advancing, the digitalization of business processes has become a dominant trend that is altering the way businesses operate and deliver their products and services. In this study, we start with the primary objective of understanding how the sales process of businesses is changing and improving with the help of digital technology. To achieve this goal, we aim to identify the interaction between technological changes and business performance in terms of efficiency, productivity, and consumer experience. The use of previous research data and their analysis will assist us in examining how the technological changes incorporated into the sales process can bring about positive changes in how businesses operate. The results of this study are expected to provide a comprehensive overview of the benefits of digitalizing the business sales process. These benefits include increased sales and purchasing process efficiency, cost reduction through technology utilization, and enhanced business competitiveness in the market. Furthermore, we will also address the challenges that may arise during this process of change and provide proposals for effectively tackling them. With a special focus on the impact of digitalizing the business sales process, the aim of this research work is to make a valuable contribution to the field's literature. By expanding our knowledge of the technology's influence, we can contribute to the development of success strategies for businesses in an environment where technology has an ever-growing impact.

Keywords:

Digitalization, Business Sales Process, Dominant Trend, Information and Communication Technology, Business Performance, Consumer Experience

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-95-6

Location

UBT Lipjan, Kosovo

Start Date

28-10-2023 8:00 AM

End Date

29-10-2023 6:00 PM

DOI

10.33107/ubt-ic.2023.193

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Oct 28th, 8:00 AM Oct 29th, 6:00 PM

Digitalization of Business Sales Process

UBT Lipjan, Kosovo

This research work aims to analyze and expand on the topic of digitalization in the business sales process, with a specific focus on the impact of this technological change on business performance. In a time where information and communication technology is constantly advancing, the digitalization of business processes has become a dominant trend that is altering the way businesses operate and deliver their products and services. In this study, we start with the primary objective of understanding how the sales process of businesses is changing and improving with the help of digital technology. To achieve this goal, we aim to identify the interaction between technological changes and business performance in terms of efficiency, productivity, and consumer experience. The use of previous research data and their analysis will assist us in examining how the technological changes incorporated into the sales process can bring about positive changes in how businesses operate. The results of this study are expected to provide a comprehensive overview of the benefits of digitalizing the business sales process. These benefits include increased sales and purchasing process efficiency, cost reduction through technology utilization, and enhanced business competitiveness in the market. Furthermore, we will also address the challenges that may arise during this process of change and provide proposals for effectively tackling them. With a special focus on the impact of digitalizing the business sales process, the aim of this research work is to make a valuable contribution to the field's literature. By expanding our knowledge of the technology's influence, we can contribute to the development of success strategies for businesses in an environment where technology has an ever-growing impact.