Session

Information Systems and Security

Description

This Research addresses topics concerned with the enterprise models and information systems. The research is divided into two parts, in the first part is conducted the examination of business information systems in general, while in the second part the main factors of business networking are investigated.

The existing operational business practices and Information Technology infrastructure are not sufficiently used of efficiently sustain the effective business networking. A methodical analysis of the operational systems is performed in order to cover the main elements of the Information Systems and their utilisation for business needs. The implementation of a most important information business systems requires technology, knowledge and proper environment. The research shows how different companies cope with the utilisation of Business Information Systems In all these case studies, the implementation of information systems requires learning how technology works, how to transfer the knowledge from partnerships needed to support the research, the participation in the data base of supply network and to support the Supply Chain Management (SCM) and Customer Relationship Management (CRM) models. Although, there were problems during the implementation of IS Models, these have being resolved using various approaches.

The discussion in this research further is oriented towards the planning of resources in enterprises, including key components in this context. An effective incorporation of IS models includes all processes such as: Operations, Accounting, Finance, Marketing, Human Resources, SCM, and CRM.

The results of this research explain the function of IS models in the framework of integration of SCM and CRM by emphasising the improvement of business network. This research utilises descriptive analysis and comparative technique of observed issues from the studied topic. The results are focused on clarification of the relationship having limited practical approach.

Keywords:

Business networking, Information systems, SCM, CRM, integration

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-437-48-6

First Page

19

Last Page

25

Location

Durres, Albania

Start Date

28-10-2016 9:00 AM

End Date

30-10-2016 5:00 PM

DOI

10.33107/ubt-ic.2016.3

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Oct 28th, 9:00 AM Oct 30th, 5:00 PM

Improving Business Networking through the Effective Utilisation of Information Systems

Durres, Albania

This Research addresses topics concerned with the enterprise models and information systems. The research is divided into two parts, in the first part is conducted the examination of business information systems in general, while in the second part the main factors of business networking are investigated.

The existing operational business practices and Information Technology infrastructure are not sufficiently used of efficiently sustain the effective business networking. A methodical analysis of the operational systems is performed in order to cover the main elements of the Information Systems and their utilisation for business needs. The implementation of a most important information business systems requires technology, knowledge and proper environment. The research shows how different companies cope with the utilisation of Business Information Systems In all these case studies, the implementation of information systems requires learning how technology works, how to transfer the knowledge from partnerships needed to support the research, the participation in the data base of supply network and to support the Supply Chain Management (SCM) and Customer Relationship Management (CRM) models. Although, there were problems during the implementation of IS Models, these have being resolved using various approaches.

The discussion in this research further is oriented towards the planning of resources in enterprises, including key components in this context. An effective incorporation of IS models includes all processes such as: Operations, Accounting, Finance, Marketing, Human Resources, SCM, and CRM.

The results of this research explain the function of IS models in the framework of integration of SCM and CRM by emphasising the improvement of business network. This research utilises descriptive analysis and comparative technique of observed issues from the studied topic. The results are focused on clarification of the relationship having limited practical approach.