Session

Management, Business and Economics

Description

The process of globalization and digitalization have fundamentally changed the way of doing business and competition in the market. Information and Communication Technology is the cornerstone of this drastic change, bringing revolutionary changes to social and economic life.

The purpose of this paper is to analyze the benefits, challenges and strategies for minimizing the barriers of the adoption of information and communication technology, and to provide an overview of ICT in Albania by studying SME beliefs and attitudes regarding this issue. In addition to information on the current situation, the needs and difficulties of SMEs in identifying and using ICT will be identified and analyzed.

In this paper we will use quantitative research, online questionnaire for gathering data, and through comparative analysis we will draw a conclusion for ICT impact on the growth and competitiveness of SMEs.

Keywords:

Information and Communication Technologies(ICT), Business process, small and medium enterprises (SMEs)

Session Chair

Nehat Ramadani

Session Co-Chair

Uragan Alija

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-437-59-2

First Page

43

Last Page

48

Location

Durres, Albania

Start Date

27-10-2017 4:45 PM

End Date

27-10-2017 6:15 PM

DOI

10.33107/ubt-ic.2017.239

Included in

Business Commons

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Oct 27th, 4:45 PM Oct 27th, 6:15 PM

Challenges of ICT Approval in Small And Medium Enterprises in the Republic of Albania

Durres, Albania

The process of globalization and digitalization have fundamentally changed the way of doing business and competition in the market. Information and Communication Technology is the cornerstone of this drastic change, bringing revolutionary changes to social and economic life.

The purpose of this paper is to analyze the benefits, challenges and strategies for minimizing the barriers of the adoption of information and communication technology, and to provide an overview of ICT in Albania by studying SME beliefs and attitudes regarding this issue. In addition to information on the current situation, the needs and difficulties of SMEs in identifying and using ICT will be identified and analyzed.

In this paper we will use quantitative research, online questionnaire for gathering data, and through comparative analysis we will draw a conclusion for ICT impact on the growth and competitiveness of SMEs.