Session
Medicine and Nursing
Description
Work stress as well as burnout have been found in different occupations at different levels. Maslach Burnout Inventory Questionnaires and Self-Report Form of Job Satisfaction were used to investigate the level of stress and burn-out in mental health professionals in Prizren and at the same time their possible causes of stress and burn-out. Participants in the research were (N = 24, Mage = 41.19, SD = 8.03), respondents of both sexes, dominated by female respondents with 16 respondents or 66.7%. High stress level resulted in 66.7% of the sample; emotional exhaustion at 16.7%; depersonalization at 37.5%and 100% resulted in a low level of personal accomplishement. Inadequate payment, lack of security / threats, physical conditions of work, lack of respect by the supervisor (s), lack of gratitude from others for the work done, good rapport with work colleagues etc. are found to be factors with higher levels of stress.This research will contribute, both theoretically and practically, by raising awareness of health institutions in the process of their function, maintaining the health of employees and to improve the quality of services, as well as being useful to managers and leaders of these institutions to identify the impact of stressors on their employees.
Keywords:
Stress, Burn-out, Causes of Stress, Mental Health, Prizren.
Session Chair
Syheda Latifi Hoxha
Session Co-Chair
Shqiptar Demaçi
Proceedings Editor
Edmond Hajrizi
ISBN
978-9951-550-19-2
First Page
24
Last Page
31
Location
Pristina, Kosovo
Start Date
26-10-2019 3:30 PM
End Date
26-10-2019 5:00 PM
DOI
10.33107/ubt-ic.2019.316
Recommended Citation
Fanaj, Herolind; Serreqi, Valedete Alidema; and Statovci, Shukrije, "STRESS LEVEL AND BURN-OUT AMONG PRIZREN MENTAL HEALTH PROFESSIONALS" (2019). UBT International Conference. 316.
https://knowledgecenter.ubt-uni.net/conference/2019/events/316
Included in
STRESS LEVEL AND BURN-OUT AMONG PRIZREN MENTAL HEALTH PROFESSIONALS
Pristina, Kosovo
Work stress as well as burnout have been found in different occupations at different levels. Maslach Burnout Inventory Questionnaires and Self-Report Form of Job Satisfaction were used to investigate the level of stress and burn-out in mental health professionals in Prizren and at the same time their possible causes of stress and burn-out. Participants in the research were (N = 24, Mage = 41.19, SD = 8.03), respondents of both sexes, dominated by female respondents with 16 respondents or 66.7%. High stress level resulted in 66.7% of the sample; emotional exhaustion at 16.7%; depersonalization at 37.5%and 100% resulted in a low level of personal accomplishement. Inadequate payment, lack of security / threats, physical conditions of work, lack of respect by the supervisor (s), lack of gratitude from others for the work done, good rapport with work colleagues etc. are found to be factors with higher levels of stress.This research will contribute, both theoretically and practically, by raising awareness of health institutions in the process of their function, maintaining the health of employees and to improve the quality of services, as well as being useful to managers and leaders of these institutions to identify the impact of stressors on their employees.