Nurse-patient communication in healthcare settings
Session
Medicine and Nursing
Description
This research study objective was to obtain information on the impressions and opinions of patients and nursing staff regarding the communication patterns during the Covid-19 pandemic and as well as in common situations. The study has been conducted in city of Vitia (Family Medical Centers) and in Gjilan (The Regional Hospital of Gjilan). We have used the quantitative method as the main methodological approach in two parts of the research. The first part of research included 57 patients, 36 females and 21 males, who self-administered questionnaire. While, the second part of research included 49 nurses, 40 were females and 9 males. The results showed that 67% of patients declared that they are very interested in communicating with the nursing staff about their health condition and 47% trusted their nurses. Also, 28% of patients declared that it has been more difficult to communicate during Covid-19. Whereas, the results of the second research showed that successful communication with patients brings satisfaction to the nurse’s work.
Keywords:
Communication, nurses-patients communication, healthcare, Covid-19.
Proceedings Editor
Edmond Hajrizi
ISBN
978-9951-550-47-5
Location
UBT Kampus, Lipjan
Start Date
30-10-2021 12:00 AM
End Date
30-10-2021 12:00 AM
DOI
10.33107/ubt-ic.2021.210
Recommended Citation
Zefi, Violeta and Demiri, Qendresa, "Nurse-patient communication in healthcare settings" (2021). UBT International Conference. 188.
https://knowledgecenter.ubt-uni.net/conference/2021UBTIC/all-events/188
Nurse-patient communication in healthcare settings
UBT Kampus, Lipjan
This research study objective was to obtain information on the impressions and opinions of patients and nursing staff regarding the communication patterns during the Covid-19 pandemic and as well as in common situations. The study has been conducted in city of Vitia (Family Medical Centers) and in Gjilan (The Regional Hospital of Gjilan). We have used the quantitative method as the main methodological approach in two parts of the research. The first part of research included 57 patients, 36 females and 21 males, who self-administered questionnaire. While, the second part of research included 49 nurses, 40 were females and 9 males. The results showed that 67% of patients declared that they are very interested in communicating with the nursing staff about their health condition and 47% trusted their nurses. Also, 28% of patients declared that it has been more difficult to communicate during Covid-19. Whereas, the results of the second research showed that successful communication with patients brings satisfaction to the nurse’s work.