The Impact of training on the Performance of Managers and Employees on the Success or Growth of SMEs in Kosovo

Session

Management, Business and Economics

Description

The purpose of this study is to display the Performance of Managers and the skills of employees in the overall success of SMEs growth in Kosovo. In addition, a very important segment that will be addressed in this study will be the impact of training on increasing in general the SMEs performance in Kosovo. Such a comprehensive reform in human resource capacity building has made SMEs to face with challenges in functioning of human resource management (HRM). Such a step, although difficult, will nevertheless create a good basis for building mechanisms for the SMEs functioning in the Kosovo market economy, a necessity that imposes the effective management and use of human resources.

It is well known that SMEs do not have the same characteristics in terms of ownership, number of employees and the activity in which they conduct their business but it also makes them distinct from each other in terms of scale or the level of application of HRM functions, practices and procedures, including training applied to their management and staff.

Among other important factors in the enterprise, staff is identified as the main resource which guarantees its competitive advantage, while the management of these resources should play a leading role for SMEs to reduce the barriers and challenges they face.

So, this paper is an attempt to study the performance of managers and employees more specifically the impact of staff training in SMEs and what impact staff training in general has on the performance and development of Small and Medium Enterprises in Kosovo.

Keywords:

Performance, manager, staff, training, SME, growth.

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-47-5

Location

UBT Kampus, Lipjan

Start Date

30-10-2021 12:00 AM

End Date

30-10-2021 12:00 AM

DOI

10.33107/ubt-ic.2021.509

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Oct 30th, 12:00 AM Oct 30th, 12:00 AM

The Impact of training on the Performance of Managers and Employees on the Success or Growth of SMEs in Kosovo

UBT Kampus, Lipjan

The purpose of this study is to display the Performance of Managers and the skills of employees in the overall success of SMEs growth in Kosovo. In addition, a very important segment that will be addressed in this study will be the impact of training on increasing in general the SMEs performance in Kosovo. Such a comprehensive reform in human resource capacity building has made SMEs to face with challenges in functioning of human resource management (HRM). Such a step, although difficult, will nevertheless create a good basis for building mechanisms for the SMEs functioning in the Kosovo market economy, a necessity that imposes the effective management and use of human resources.

It is well known that SMEs do not have the same characteristics in terms of ownership, number of employees and the activity in which they conduct their business but it also makes them distinct from each other in terms of scale or the level of application of HRM functions, practices and procedures, including training applied to their management and staff.

Among other important factors in the enterprise, staff is identified as the main resource which guarantees its competitive advantage, while the management of these resources should play a leading role for SMEs to reduce the barriers and challenges they face.

So, this paper is an attempt to study the performance of managers and employees more specifically the impact of staff training in SMEs and what impact staff training in general has on the performance and development of Small and Medium Enterprises in Kosovo.