The impact of supervisor support and quantitative demand on employee burnout
Session
Psychology
Description
The research aims to explain the relationship between supervisor support, quantitative demands, burnout, and job performance. The main research question of the current research was: What is the impact of supervisor support and quantitative demands on burnout and job performance? Referring to the Job Demands-Resources (JD-R) model, the research assessed to what extent job characteristics influence employee burnout and job performance in an organization. This study predicted that quantitative demand is positively associated with employee burnout, and supervisor support is negatively associated with employee burnout, which in turn impact job performance. This study used a cross-sectional approach among 404 employees in an energy organization involving technical and non-technical staff. To test the hypotheses, we analyzed the data using SPSS. The research found that supervisor support decreased burnout, and quantitative demand increased burnout. In addition, this research revealed that burnout decreases job performance. This research brings new evidence and fosters a deeper understanding on the relationship between supervisor support, quantitative demands, burnout, and job performance. These results may be used by top management of the organizations or human resource departments to promote the adequate job characteristics in order to reduce burnout among their staff and increase job performance.
Keywords:
Supervisor support, quantitative demand, burnout, job performance.
Proceedings Editor
Edmond Hajrizi
ISBN
978-9951-550-50-5
Location
Lipjan, Kosovo
Start Date
29-10-2022 12:00 AM
End Date
30-10-2022 12:00 AM
DOI
10.33107/ubt-ic.2022.35
Recommended Citation
Krasniqi, Valdrin; Shahini, Vjollca Pllana; and Celcima, Denis, "The impact of supervisor support and quantitative demand on employee burnout" (2022). UBT International Conference. 35.
https://knowledgecenter.ubt-uni.net/conference/2022/all-events/35
The impact of supervisor support and quantitative demand on employee burnout
Lipjan, Kosovo
The research aims to explain the relationship between supervisor support, quantitative demands, burnout, and job performance. The main research question of the current research was: What is the impact of supervisor support and quantitative demands on burnout and job performance? Referring to the Job Demands-Resources (JD-R) model, the research assessed to what extent job characteristics influence employee burnout and job performance in an organization. This study predicted that quantitative demand is positively associated with employee burnout, and supervisor support is negatively associated with employee burnout, which in turn impact job performance. This study used a cross-sectional approach among 404 employees in an energy organization involving technical and non-technical staff. To test the hypotheses, we analyzed the data using SPSS. The research found that supervisor support decreased burnout, and quantitative demand increased burnout. In addition, this research revealed that burnout decreases job performance. This research brings new evidence and fosters a deeper understanding on the relationship between supervisor support, quantitative demands, burnout, and job performance. These results may be used by top management of the organizations or human resource departments to promote the adequate job characteristics in order to reduce burnout among their staff and increase job performance.