Optimizing Aviation Industry Operations through Integrated Digital Information Systems

Session

Information Systems

Description

Operations in the aviation industry are highly sensitive, especially when it comes to information management. A challenge that requires special attention is the fragmentation of information in this industry. This phenomenon negatively affects the efficiency and effectiveness of operations. In the aviation industry, information systems are very heterogeneous since there is no common system within which all participants, starting from airports, airlines, state agencies and third parties, would operate. Consequently, this paper examines the possibilities for optimizing aviation operations through the effective application of integrated digital information systems. The aim is to propose a conceptual model for a sustainable, interoperable and integrated data infrastructure. The methodological approach is a combination of qualitative and quantitative, including interviews with semi-closed questions, surveys and case studies. The study is limited to the Kosovo region in terms of interviewing and surveying. The expectations from this study are to identify issues of high complexity that hinder the optimal realization of operations in this industry.

Keywords:

Information systems, aviation operations, system integration, interoperability, digital innovation

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-982-41-2

Location

UBT Lipjan, Kosovo

Start Date

25-10-2025 9:00 AM

End Date

26-10-2025 6:00 PM

DOI

10.33107/ubt-ic.2025.217

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Oct 25th, 9:00 AM Oct 26th, 6:00 PM

Optimizing Aviation Industry Operations through Integrated Digital Information Systems

UBT Lipjan, Kosovo

Operations in the aviation industry are highly sensitive, especially when it comes to information management. A challenge that requires special attention is the fragmentation of information in this industry. This phenomenon negatively affects the efficiency and effectiveness of operations. In the aviation industry, information systems are very heterogeneous since there is no common system within which all participants, starting from airports, airlines, state agencies and third parties, would operate. Consequently, this paper examines the possibilities for optimizing aviation operations through the effective application of integrated digital information systems. The aim is to propose a conceptual model for a sustainable, interoperable and integrated data infrastructure. The methodological approach is a combination of qualitative and quantitative, including interviews with semi-closed questions, surveys and case studies. The study is limited to the Kosovo region in terms of interviewing and surveying. The expectations from this study are to identify issues of high complexity that hinder the optimal realization of operations in this industry.