Interaction of Monetary Incentives, Feedback, and Recognition to Improve Performance of State Universities Lecturers: An Experimental Study

Session

Management Business and Economics

Description

The performance of state universities is a key factor in increasing the competitiveness of higher education. These achievements are greatly influenced by the individual performance of lecturers, considering that key assessment indicators, such as research quality, scientific publications, teaching, and impact on society, directly reflect the lecturer's contribution to the institution. Therefore, improving the performance of universities cannot be separated from systematic efforts to improve lecturer performance. This study aims to prove causality effect of monetary incentives, feedback, and recognition on lecturer performance. This experimental study employing a 2×2×2 factorial design provides robust empirical evidence on the effects of monetary incentives, feedback, and recognition on the performance of lecturers in Indonesian state universities. Using the non-parametric Kruskal Wallis test to address non-normal data distribution, the results show a highly significant difference among eight treatment groups. Performance increased systematically from the control group to the full treatment group, representing a 173.7% improvement. Post hoc Bonferroni analysis revealed that monetary incentives alone significantly improved performance, while feedback and recognition required combination with other factors to be effective. Interaction effects among all variables were significant, confirming synergistic rather than additive impacts. The three way interaction produced the highest performance gains. Practically, these findings emphasize that an integrated performance management system combining adequate incentives, structured feedback, and formal recognition is essential to achieve optimal lecturer performance in state universities.

Keywords:

monetary incentives, feedback, recognition, experimental study

ISBN

978-9951-982-41-2

Location

UBT Lipjan, Kosovo

Start Date

25-10-2025 9:00 AM

End Date

26-10-2025 6:00 PM

DOI

10.33107/ubt-ic.2025.428

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Oct 25th, 9:00 AM Oct 26th, 6:00 PM

Interaction of Monetary Incentives, Feedback, and Recognition to Improve Performance of State Universities Lecturers: An Experimental Study

UBT Lipjan, Kosovo

The performance of state universities is a key factor in increasing the competitiveness of higher education. These achievements are greatly influenced by the individual performance of lecturers, considering that key assessment indicators, such as research quality, scientific publications, teaching, and impact on society, directly reflect the lecturer's contribution to the institution. Therefore, improving the performance of universities cannot be separated from systematic efforts to improve lecturer performance. This study aims to prove causality effect of monetary incentives, feedback, and recognition on lecturer performance. This experimental study employing a 2×2×2 factorial design provides robust empirical evidence on the effects of monetary incentives, feedback, and recognition on the performance of lecturers in Indonesian state universities. Using the non-parametric Kruskal Wallis test to address non-normal data distribution, the results show a highly significant difference among eight treatment groups. Performance increased systematically from the control group to the full treatment group, representing a 173.7% improvement. Post hoc Bonferroni analysis revealed that monetary incentives alone significantly improved performance, while feedback and recognition required combination with other factors to be effective. Interaction effects among all variables were significant, confirming synergistic rather than additive impacts. The three way interaction produced the highest performance gains. Practically, these findings emphasize that an integrated performance management system combining adequate incentives, structured feedback, and formal recognition is essential to achieve optimal lecturer performance in state universities.