Cultivating a Safe Psychosocial Climate to Enhance Employee WellBeing in the Energy Sector: Evidence from Kosovo
Session
Psychology
Description
This study investigates the impact of Psychosocial Safety Climate (PSC) on employee exhaustion and job performance through cognitive and emotional demands within Kosovo’s energy sector, using the Job Demands–Resources (JD-R) model as a theoretical framework. Data from 187 employees across 37 departments were analyzed using hierarchical linear modelling (HLM). Results revealed that PSC was positively associated with cognitive demand but negatively with emotional demand. While cognitive demand did not significantly predict exhaustion, emotional demand showed a positive relationship with exhaustion, which in turn negatively affected job performance. These findings highlight the crucial role of PSC as an organizational resource in buffering the negative effects of job demands, emphasizing the importance of fostering a supportive psychosocial climate to enhance employee well-being and performance in high-demand environments.
Keywords:
PSC, well-being, exhaustion, performance, energy sector
Proceedings Editor
Edmond Hajrizi
ISBN
978-9951-982-41-2
Location
UBT Lipjan, Kosovo
Start Date
25-10-2025 9:00 AM
End Date
26-10-2025 6:00 PM
DOI
10.33107/ubt-ic.2025.326
Recommended Citation
Krasniqi, Valdrin, "Cultivating a Safe Psychosocial Climate to Enhance Employee WellBeing in the Energy Sector: Evidence from Kosovo" (2025). UBT International Conference. 15.
https://knowledgecenter.ubt-uni.net/conference/2025UBTIC/PSY/15
Cultivating a Safe Psychosocial Climate to Enhance Employee WellBeing in the Energy Sector: Evidence from Kosovo
UBT Lipjan, Kosovo
This study investigates the impact of Psychosocial Safety Climate (PSC) on employee exhaustion and job performance through cognitive and emotional demands within Kosovo’s energy sector, using the Job Demands–Resources (JD-R) model as a theoretical framework. Data from 187 employees across 37 departments were analyzed using hierarchical linear modelling (HLM). Results revealed that PSC was positively associated with cognitive demand but negatively with emotional demand. While cognitive demand did not significantly predict exhaustion, emotional demand showed a positive relationship with exhaustion, which in turn negatively affected job performance. These findings highlight the crucial role of PSC as an organizational resource in buffering the negative effects of job demands, emphasizing the importance of fostering a supportive psychosocial climate to enhance employee well-being and performance in high-demand environments.