Burnout and wellbeing pf mental health workforce in Kosovo: A mediational analysis of resilience

Session

Psychology

Description

Work-related stress and burnout are considered a global epidemic by the World Health Organization. Mental health professionals are among the professions most affected by this; resulting in decreased well-being and mental health. Resilience has been seen as a factor that can mitigate these harmful effects. Despite this, these issues have not received the attention they deserve. Objective This study aimed to investigate the level of burnout and well-being among mental health workers, examining stressors and the mediating role of resilience. Methods Its cross-sectional study. The sample consisted of 76 mental health professionals (27% of all Kosovo mental health workforce), aged 27 to 62 (Mage=45.61; SD=7.48). Participants were recruited during a Continued Medical Education. They completed the Oldenburg Burnout Inventory (Demerouti et al., 2003), Brief Resilience Scale (Smith et al, 2008) and WHO-5 Well-Being Index (WHO,1998). Data processing was done with SPSS 27.0 and Microsoft Excel 2019. Results The prevalence of Burnout high scores was 50 (65.8 %) while the 27 (35.5 %) resulted with low resilience scores, 42 (55.3%) declared themselves very satisfied with their job. Only 7 or 9.2 % scored low in Well-being. Among the most commonly perceived stress factors were inadequate payment, ingratitude from others and lack of motivation to work. Significant negative correlations of burnout were observed with Job Satisfaction (r = -.332, p < 0.004) and Well-being (r = -.413, p < 0.000). A mediation analysis conducted to test whether Resilience mediates the relationship between Burnout and Well-being suggests that there is no significant mediation (B = .0001, BootSE = .0549, 95% CI [−.1148, .1172]) and that the impact of Burnout on Well-being is direct (B = −1.161, SE = .334, p = .0009, 95% CI [−1.8286, −.4934]). Conclusions About 2/3 of mental health professionals report burnout. Despite this, over half of them are satisfied with their jobs and about 1/10 of them have low well-being. Other factors (but not resilience) may be protective in this case. Despite the fact that low sample size may be limiting factors, these findings should be taken seriously and addressed by mental health authorities in Kosovo through preventive strategies/programs. Additionally, further studies with more appropriate design are indicative.

Keywords:

Burnout, stress, well-being, resilience, mental health workforce, Kosovo

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-982-41-2

Location

UBT Lipjan, Kosovo

Start Date

25-10-2025 9:00 AM

End Date

26-10-2025 6:00 PM

DOI

10.33107/ubt-ic.2025.315

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Oct 25th, 9:00 AM Oct 26th, 6:00 PM

Burnout and wellbeing pf mental health workforce in Kosovo: A mediational analysis of resilience

UBT Lipjan, Kosovo

Work-related stress and burnout are considered a global epidemic by the World Health Organization. Mental health professionals are among the professions most affected by this; resulting in decreased well-being and mental health. Resilience has been seen as a factor that can mitigate these harmful effects. Despite this, these issues have not received the attention they deserve. Objective This study aimed to investigate the level of burnout and well-being among mental health workers, examining stressors and the mediating role of resilience. Methods Its cross-sectional study. The sample consisted of 76 mental health professionals (27% of all Kosovo mental health workforce), aged 27 to 62 (Mage=45.61; SD=7.48). Participants were recruited during a Continued Medical Education. They completed the Oldenburg Burnout Inventory (Demerouti et al., 2003), Brief Resilience Scale (Smith et al, 2008) and WHO-5 Well-Being Index (WHO,1998). Data processing was done with SPSS 27.0 and Microsoft Excel 2019. Results The prevalence of Burnout high scores was 50 (65.8 %) while the 27 (35.5 %) resulted with low resilience scores, 42 (55.3%) declared themselves very satisfied with their job. Only 7 or 9.2 % scored low in Well-being. Among the most commonly perceived stress factors were inadequate payment, ingratitude from others and lack of motivation to work. Significant negative correlations of burnout were observed with Job Satisfaction (r = -.332, p < 0.004) and Well-being (r = -.413, p < 0.000). A mediation analysis conducted to test whether Resilience mediates the relationship between Burnout and Well-being suggests that there is no significant mediation (B = .0001, BootSE = .0549, 95% CI [−.1148, .1172]) and that the impact of Burnout on Well-being is direct (B = −1.161, SE = .334, p = .0009, 95% CI [−1.8286, −.4934]). Conclusions About 2/3 of mental health professionals report burnout. Despite this, over half of them are satisfied with their jobs and about 1/10 of them have low well-being. Other factors (but not resilience) may be protective in this case. Despite the fact that low sample size may be limiting factors, these findings should be taken seriously and addressed by mental health authorities in Kosovo through preventive strategies/programs. Additionally, further studies with more appropriate design are indicative.