Session

Management, Business and Economics

Description

In the recent years telecommunication industry in Kosovo has experienced a great development. To be more competitive organization must have a competitive advantage to be able to serve customers more effectively and efficiently than other competitors. Change is very important in any organization because it helps them compete with other organizations and leads them to realize their goals.The main aim of this paper is to assess the impact of organizational change on employee’s motivation and performance. The research is executed with description research based on quantitative and qualitative methods based on statistical analysis, correlation and OLS regression. The results of this paper shows that numerous organizational changes have a significant impact on motivation and performance of employees, more precisely organizational change has negative impact in employees motivation and frequency of organizational change has negative impact on employees performance.

Keywords:

Change Management, Human Capital, Motivation, Performance, Telecommunication Industry

Session Chair

Ermal Lubishtani

Session Co-Chair

Bejtush Ademi

Proceedings Editor

Edmond Hajrizi

ISBN

978-9951-550-19-2

First Page

180

Last Page

186

Location

Pristina, Kosovo

Start Date

26-10-2019 1:30 PM

End Date

26-10-2019 3:00 PM

DOI

10.33107/ubt-ic.2019.344

Included in

Business Commons

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Oct 26th, 1:30 PM Oct 26th, 3:00 PM

The Impact of Organizational Changes on Human Capital Performance and Motivation

Pristina, Kosovo

In the recent years telecommunication industry in Kosovo has experienced a great development. To be more competitive organization must have a competitive advantage to be able to serve customers more effectively and efficiently than other competitors. Change is very important in any organization because it helps them compete with other organizations and leads them to realize their goals.The main aim of this paper is to assess the impact of organizational change on employee’s motivation and performance. The research is executed with description research based on quantitative and qualitative methods based on statistical analysis, correlation and OLS regression. The results of this paper shows that numerous organizational changes have a significant impact on motivation and performance of employees, more precisely organizational change has negative impact in employees motivation and frequency of organizational change has negative impact on employees performance.